Return Policy

At LoLu Art Designs, every piece is made to order just for you. That means we don’t hold inventory—and it also means your art is as intentional as your walls.

Because of this we cannot accept returns or exchanges unless an item arrives damaged or defective.

🚨 Damaged or Defective Orders

If your order arrives damaged:

  1. Please email us at [your email] within 7 days of delivery.

  2. Include your order number and clear photos of the damage.

  3. We’ll arrange a replacement or refund as quickly as possible.

❌ Non-Returnable Items

  • Limited Edition prints (once sold, they’re yours forever)

  • Gift cards

  • Custom or personalized pieces

💌 Our Promise

We stand by the quality of our art. Every LoLu piece is printed using archival inks and museum-grade materials—so you can collect (or gift) with confidence.

👉 Still have a concern?
Drop us a note at [your email]. We’re here to help.